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This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TOMAS and explains how the connection with Tomas works and how to set it up.



  • Booking Automation can export inventory.
  • Booking Automation can export multiple rates.
  • Booking Automation can import bookings.
  • Booking Automation can import booking cancellations.

For details please click here


  • Only bookings made after the connection is established will be imported, existing bookings must be manually entered into Booking Automation to block the dates.

Before you connect


  • We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to set prices for channels.
  • Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rates can not be sent.
  • If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value.


New Bookings are imported.

Existing bookings are not automatically imported when the connection is established and should be entered into Booking Automation manually.

Extras and Taxes

"Upsell Items" can not be exported.

Rooms and room types

If you have room types here and sell rooms individually at another channel or your own web site and want to sell them here as a "roomtype" with a quantity of more than one you can set up virtual roooms


Send us a support ticket with your hotel name address, Tomas hotel ID and the name of your touristic organization.

We will then request the connection from Tomas and inform you when the connection is ready. You can then set the connection up.

Set Up

Booking Automation

  • Enter your Tomas hotel id.

Map Rooms:

  • Click on the "Get Code" link next to the room type id setting.
  • Choose the Tomas room id you want to map to each Booking Automation room and click on it.
  • When the correct room id has copied to the room type id setting, click Save.

Agoda room mapping.png view large

Map Rates:

Rates can send a price for Single (1 guest), Double (2 guests) and a room price (for the number of guests you have defined in the rate If you have more than 3 occupancy levels you can set up additional rates or daily prices in Booking Automation for each occupancy level using and map map them in the channel settings of the rate or the daily price.

  • Click on the "Get Code" link next to the rate plan id setting.
  • Choose the Tomas standard rate for this room and click on it
  • When the correct rate plan id has copied to the rate plan id setting.
  • Click SAVE

Agoda standard rate mapping.png view large

If you need send more than one price option talk to Tomas and ask them if the can set up additional rate Ids for you.

{{#fas:lightbulb}} Click on the "View Actual Data" Button to check which prices and availability will send. Prices that had already been set in HRS be overridden but cannot be removed. If no prices have are sent from BookingAutomation, no availability is sent, but the which originally was in HRS is displayed.


  • Tick "Inventory", "Prices" and "Bookings"
  • Save

Agoda activation.png view large


New Bookings are imported. Cancellations to bookings are also imported.

Existing bookings are not automatically imported when the connection is established and should be entered into Booking Automation manually.

Multiple Rates

Tomas can set up multiple rate ids for each room, each with pre-defined booking conditions. Booking Automation can send a different price to each rate ID. Please use these instructions. If you do not have the appropriate rate ids you need to request to add them.

Price Multiplier

If you want to add a multiplier to your prices, for example because of a different currency to your Booking Automation currency, add a * followed by the multiplier number to your hotel Id.

For example a property code setting 123456*12.34 will multiply all prices by 12.34 sent for hotel id 123456.

You can also use currency conversion template variable. All currencies supported by the booking page currency selector can be used.

For example *[CONVERT:IDR-EUR] will convert Indonesian Rupees to Euros.


Changes to availability and prices will be instantly sent to the channel. Changes for settings for example minimum stays, or quantity of rooms will send with the next update. Click on "Update" if you want to push them through instantly.


Common Errors

Can't proceed prices: number of persons x doesn't match occupation-condition MIN Y MAX Z
The room is set for a different occupancy in tomas than the number of guests you send prices for. You either need to correct the occupancy in Tomas or in the price you are sending.


  • Unticking "Inventory" and "Prices" and "Bookings" will stop the synchronisation for a room.
  • To completely disconnect the channel manager you might need to contact Tomas and ask them to disconnect you.