Difference between revisions of "Main Page"

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<h1 style="text-align: center;">BookingAutomation Support Center</h1>
  
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<h1 style="padding: 20px 0 0 0; text-align: center; border: none;">BookingAutomation self-service system.<br>Information and support is available via the following channels:
 
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<h3 style="text-align: center; padding-bottom: 10px;"> Support Wiki - <span style="font-weight: normal;">find answers to your questions, advice and tutorials in the popular topics below or use the search function in the top right</span></h3>
  
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<h3 style="padding: 5px; text-align: center; background-color: #008acc; color: #ffffff;">Documentation</h3>
 
This support wiki contains the full documentation.
 
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<h3 style="padding: 5px; text-align: center; background-color: #f0ad4e; color: #ffffff;">Videos</h3>
 
[[videos|Video]] tutorials.
 
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<h3 style="padding: 5px; text-align: center; background-color: #5bc0de; color: #ffffff;">Community</h3>
 
Log in to your BookingAutomation account to browse the [http://forum.BookingAutomation.com/index.php forum] for ideas and solutions.
 
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<h2 style="text-align:center">Covid-19 - Toolbox </h2>
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<h3 style="padding: 5px; text-align: center; background-color: #339900; color: #ffffff;">Ticket Support</h3>
 
Log into your BookingAutomation account to send a [https://manage.bookingautomation.com/control2.php?pagetype=support support ticket].
 
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<span class="" style="color: #f3e504; font-size: 200%;" >{{#fas:lightbulb}} </span>  <span style="font-weight: bold;" > For many hosts times are rough at the moment. [[Managing_Business_Disruptions|Here]] we have put together a knowledge base to help you deal with the situation. </span>
 
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<h2 style="border-bottom: none; padding: 5px;">Popular Topics:</h2>
 
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<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;"> Getting Started</h4>
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<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:home}}  </span>   Getting Started</h4>
 
[[:category:Introduction|How the System Works]]
 
[[:category:Introduction|How the System Works]]
  
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[[Apartment_and_Self_Catering_Set_up|Apartment and self catering set up]]
 
[[Apartment_and_Self_Catering_Set_up|Apartment and self catering set up]]
  
[[Hostel_%26_Retreat_Setup|Hostel, dorms, retreats]]
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[[Hostel and Retreat Setup|Hostel, dorms, retreats]]
  
 
[[Agency_%26_Multiple_Property_Setup | Multiple properties ]]
 
[[Agency_%26_Multiple_Property_Setup | Multiple properties ]]
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<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Daily Use</h4>
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<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:calendar-check}}  </span>   Daily Use</h4></h4>
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'''[[Tips_and_tricks|Tips and ideas]]'''
  
 
[[:category:Bookings|Add and manage bookings]]
 
[[:category:Bookings|Add and manage bookings]]
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[[:category:Invoice|Invoicing]]
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[[:category:Bookings|Check guests in and check guests out]]
  
 
[[:category:Calendar|Use the calendar]]
 
[[:category:Calendar|Use the calendar]]
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[[:category:Reports|Generate reports]]
 
[[:category:Reports|Generate reports]]
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[[Proposal_or_quote|Send proposal or quote]]
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[[Make_notes|Keep notes]]
  
 
[[:Category:Introduction#Use_on_Mobile_Devices|Mobile devices]]
 
[[:Category:Introduction#Use_on_Mobile_Devices|Mobile devices]]
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<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Booking Engine and Widgets</h4>
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<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:desktop}}  </span> Booking Engine and Widgets</h4>
  
 
[[:category:Booking_Page|Customise booking page]]
 
[[:category:Booking_Page|Customise booking page]]
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<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Prices</h4>
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<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:money-bill}}  </span> Prices</h4>
  
 
[[:category:Prices|Set prices]]
 
[[:category:Prices|Set prices]]
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[[Weekly_Prices|Weekly Prices]]
 
[[Weekly_Prices|Weekly Prices]]
  
[[Minimum_Stay|Minimum stays]]
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[[Minimum_Stay_and_Maximum_Stay|Minimum stay and maximum stay]]
  
 
[[Weekend_and_Weekday_Rates|Weekend and weekday rates]]
 
[[Weekend_and_Weekday_Rates|Weekend and weekday rates]]
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[[tax|Taxes]]
 
[[tax|Taxes]]
  
[[Upsell_Items|Cleaning Fee]]
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[[Prices_including_cleaning_fees|Cleaning Fee]]
  
  
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<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Availability</h4>
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<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:calendar}}  </span> Availability</h4>
 
[[:category:Prices_and_Availability|Availability]]
 
[[:category:Prices_and_Availability|Availability]]
  
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<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Automation</h4>
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<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:user-astronaut}}  </span> Automation</h4>
  
 
[[:category:Channel_Manager|Automatically sync with channels]]
 
[[:category:Channel_Manager|Automatically sync with channels]]
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<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Advanced Selling Options</h4>
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<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:tag}}  </span> Advanced Selling Options</h4>
  
 
[[Sell_Remaining_Single_Nights|Fill gaps in the calendar]]
 
[[Sell_Remaining_Single_Nights|Fill gaps in the calendar]]
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<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Bookings</h4>
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<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:bed}}  </span> Bookings</h4>
  
 
[[:category:Bookings|Add and manage bookings]]
 
[[:category:Bookings|Add and manage bookings]]
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<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Communication</h4>
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<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:comments}}  </span> Communication</h4>
  
 
[[:Category:Messaging|Communication via BookingAutomation]]
 
[[:Category:Messaging|Communication via BookingAutomation]]
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<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Payments from guests</h4>
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<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:credit-card}}  </span> Payments from Guests</h4>
 
[[:category:Payment_Collection|Payment collection overview]]
 
[[:category:Payment_Collection|Payment collection overview]]
  
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<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Guest Management</h4>
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<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:user-friends}}  </span> Guest Management</h4>
 
[[:category:Guests|Guest database]]
 
[[:category:Guests|Guest database]]
  
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<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">User Account</h4>
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<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:user}}  </span> User Account</h4>
 
[[:category:Sub_Account|User management and multiple log-ins]]
 
[[:category:Sub_Account|User management and multiple log-ins]]
  
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<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Apps, Plugins, Extentions</h4>
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<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:rocket}}  </span> Apps, Plugins, Extentions</h4>
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[[Facebook_App:_Install_the_App|Facebook app]]
  
 
[[:category:Wordpress|Use the Wordpress Plugin]]
 
[[:category:Wordpress|Use the Wordpress Plugin]]
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<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Channel Management</h4>
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<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:sync-alt}}  </span> Channel Management</h4>
 
[[:category:Channel_Manager|How the channel manager works]]
 
[[:category:Channel_Manager|How the channel manager works]]
  
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<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Troubleshooting</h4>
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<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:user-cog}}  </span> Troubleshooting</h4>
 
[[:category:Prices_and_Availability|Booking page shows no availability]]
 
[[:category:Prices_and_Availability|Booking page shows no availability]]
  
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[[AirBnB.com#Common_Errors|Error messages from Airbnb]]
 
[[AirBnB.com#Common_Errors|Error messages from Airbnb]]
  
[[:category:Booking.com#Common_Errors|Error messages from Booking.com]]
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[[:Booking.com_XML:_Synchronise_bookings_prices_availability#Common_Errors|Error messages from Booking.com]]
  
 
[[Expedia.com#Common_Errors|Error messages from Expedia]]
 
[[Expedia.com#Common_Errors|Error messages from Expedia]]
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<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Developers</h4>
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<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:code}}  </span> Developer options</h4>
 
[[:category:API|API]]
 
[[:category:API|API]]
  
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<div style="">
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<h3 style="padding: 5px; text-align: center; >Did you not find the answers to your questions? <br>
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<span style="font-weight: normal;">Log into your BookingAutomation account to send a [https://manage.bookingautomation.com/control2.php support ticket] so our support team can assist you.</span></h3>
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Revision as of 14:24, 8 April 2020

BookingAutomation Support Center


Support Wiki - find answers to your questions, advice and tutorials in the popular topics below or use the search function in the top right


Covid-19 - Toolbox

{{#fas:lightbulb}} For many hosts times are rough at the moment. Here we have put together a knowledge base to help you deal with the situation.

Did you not find the answers to your questions?
Log into your BookingAutomation account to send a support ticket so our support team can assist you.