Difference between revisions of "Main Page"
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<h3 style="text-align: center; padding-bottom: 10px;"> Support Wiki - <span style="font-weight: normal;">find answers to your questions, advice and tutorials in the popular topics below or use the search function in the top right</span></h3> | <h3 style="text-align: center; padding-bottom: 10px;"> Support Wiki - <span style="font-weight: normal;">find answers to your questions, advice and tutorials in the popular topics below or use the search function in the top right</span></h3> | ||
| − | <div style="padding: 0 10px 10px 10px; background-color: #f7f7f7; margin-bottom: 20px;"> | + | <div style="padding: 0 10px 10px 10px; background-color: #f7f7f7; margin-bottom: 20px; text-align: center;"> |
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<h2 style="text-align:center">Covid-19 - Toolbox </h2> | <h2 style="text-align:center">Covid-19 - Toolbox </h2> | ||
| − | <span class="" style="color: #f3e504; font-size: 200%;" > </span> <span style="font-weight: bold;" > For many hosts times are rough at the moment. [[Managing_Business_Disruptions|Here]] we have put together a knowledge base to help you deal with the situation. </span> | + | <span class="" style="color: #f3e504; font-size: 200%;" >{{#fas:lightbulb}} </span> <span style="font-weight: bold; text-align: center;" > For many hosts times are rough at the moment. [[Managing_Business_Disruptions|Here]] we have put together a knowledge base to help you deal with the situation. </span> |
</div> | </div> | ||
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<div style="padding: 0 10px 0 10px;"> | <div style="padding: 0 10px 0 10px;"> | ||
<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ > </span> Getting Started</h4> | <h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ > </span> Getting Started</h4> | ||
| − | [[ | + | [[Introduction|How the System Works]] |
[[Do_the_initial_Setup|Setup guide]] | [[Do_the_initial_Setup|Setup guide]] | ||
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[[Agency_%26_Multiple_Property_Setup | Owner management ]] | [[Agency_%26_Multiple_Property_Setup | Owner management ]] | ||
| − | [[ | + | [[Do_the_initial_Setup#Step_4_-_Enter_existing_Bookings|Import existingbookings]] |
[[:category:Room_Linking_and_Dependencies|Multiple configuration setup | [[:category:Room_Linking_and_Dependencies|Multiple configuration setup | ||
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[[:category:Invoice|Invoicing]] | [[:category:Invoice|Invoicing]] | ||
| − | [[:category:Bookings|Check | + | [[:category:Bookings|Check-in and check-out]] |
[[:category:Calendar|Use the calendar]] | [[:category:Calendar|Use the calendar]] | ||
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[[Weekend_and_Weekday_Rates|Weekend and weekday rates]] | [[Weekend_and_Weekday_Rates|Weekend and weekday rates]] | ||
| + | |||
| + | [[:category:Dynamic_Prices|Dynamic Prices]] | ||
[[:category:Prices|Use a multiplier]] | [[:category:Prices|Use a multiplier]] | ||
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[[Sell_Remaining_Single_Nights|Fill gaps resulting from minimum stays]] | [[Sell_Remaining_Single_Nights|Fill gaps resulting from minimum stays]] | ||
| − | [[ | + | [[:category:Agents|Special rates for agents]] |
| + | |||
| + | [[:category:Discounts|Special rates for specific referer]] | ||
| + | |||
[[Internal_Prices|Internal prices which are only available in the control panel]] | [[Internal_Prices|Internal prices which are only available in the control panel]] | ||
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[[Sell_Remaining_Single_Nights|Fill gaps/sell remaining nights]] | [[Sell_Remaining_Single_Nights|Fill gaps/sell remaining nights]] | ||
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[[Auto_Actions|Automated Emails]] | [[Auto_Actions|Automated Emails]] | ||
| + | |||
| + | [[:category:Self-Check-in|Self Check-in]] | ||
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[[Group_Bookings|Group bookings]] | [[Group_Bookings|Group bookings]] | ||
| + | |||
| + | [[Corporate_Guests|Corporate guests]] | ||
[[:category:Reports|Reports]] | [[:category:Reports|Reports]] | ||
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[[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]] | [[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]] | ||
| − | [[:Category: | + | [[:Category:Payments#Create_and_manage_pending_payments|Manage payments and pending payments]] |
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<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ > </span> Apps, Plugins, Extentions</h4> | <h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ > </span> Apps, Plugins, Extentions</h4> | ||
| − | |||
| − | |||
[[:category:Wordpress|Use the Wordpress Plugin]] | [[:category:Wordpress|Use the Wordpress Plugin]] | ||
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</div> | </div> | ||
<div style="clear: both;"></div> | <div style="clear: both;"></div> | ||
| − | <h3 style="text-align: center; "><span class="" style="color:#fe746c; font-size: 200%;" > </span> Use our [[Refer_a_Friend|referral programme]] to earn credit for your account. We will credit you 10% of all net payments (excluding taxes and fees) from each new customer whom you referred. [[Refer_a_Friend|Find out | + | <h3 style="text-align: center; "><span class="" style="color:#fe746c; font-size: 200%;" > </span> Use our [[Refer_a_Friend|referral programme]] to earn credit for your account. We will credit you 10% of all net payments (excluding taxes and fees) from each new customer whom you referred. [[Refer_a_Friend|Find out how it works]]. |
Latest revision as of 15:26, 11 February 2021
BookingAutomation Support Center
Support Wiki - find answers to your questions, advice and tutorials in the popular topics below or use the search function in the top right
Covid-19 - Toolbox
{{#fas:lightbulb}} For many hosts times are rough at the moment. Here we have put together a knowledge base to help you deal with the situation.
Getting Started
Apartment and self catering set up
Daily Use
Close rooms or rates at a channel
Booking Engine and Widgets
Customise information your guests submit with their booking
Multiple offers for packages or different price options
Prices
Offer different price options or packages
Fill gaps resulting from minimum stays
Special rates for specific referer
Internal prices which are only available in the control panel
Offer extras, tours, activities
Availability
Make availability of one room dependent on another
Virtual and linked rooms / sell a room under multiple layouts
Fill gaps/sell remaining nights
Automation
Automatically sync with channels
Advanced Selling Options
Multiple configuration setup to sell rooms at different constellations/shared inventory
Bookings
Communication
Communication via BookingAutomation
Payments from Guests
Manage payments and pending payments
Guest Management
Automatically collect reviews from Tripadvisor
User Account
User management and multiple log-ins
Apps, Plugins, Extentions
Channel Management
Set up instructions for channels
Close rooms or rates at a channel
Troubleshooting
Booking page shows no availability
No Email notifications on new bookings
Guest made a payment but booking shows cancelled
Potential Issues: "Multiple bookings in Unit"
You dont have permission to access control2.php on this server
Error messages from Booking.com
Error messages from Hostelworld
Error messages from other channels
Developer options
Use our referral programme to earn credit for your account. We will credit you 10% of all net payments (excluding taxes and fees) from each new customer whom you referred. Find out how it works.
Did you not find the answers to your questions?
Log into your BookingAutomation account to send a support ticket so our support team can assist you.
Did you not find the answers to your questions? Log into your BookingAutomation account to send a support ticket so our support team can assist you.
